New installation of BES-X on SBS 2003 Server.
Installation all went through OK, however cannot administer the BES-X server as IE admin page blank.
Discovered the The BlackBerry Administration Service – Application Server service keeps failing.
It will start and chew up lots of CPU time & memory but then stop after approx. 1 minute, (BAS-AS.exe will disappear from task manager).
Event Viewer says:
The BlackBerry Administration Service – Application Server service terminated unexpectedly.
BBAS-AS logs mention these which may be of note:
[WARN] Problem starting service jboss:service=RIM_BES_BAS_HA_33879984_SBSSVR
org.jgroups.ChannelException: failed to start protocol stack (03/30 12:39:17:843):{main} [org.jboss.system.ServiceController] [WARN] Problem starting service jboss.cache:service=EJB3EntityTreeCache
org.jgroups.ChannelException: failed to start protocol stack
Resolution:
Although I have found four or five different issues that can cause this, the resolutuion below was hardly documented anywhere on the internet.
I got this working by going into the registry and reserving the following ports: 48858, 48857, 48855, 45588, 49955, 45599
Click Start, click Run, type regedit, and then click OK.
Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Right-click ReservedPorts, and then click Modify.
Paste the following at the bottom
1433-1434
3443-3443
4070-4071
48855-48858
45588-45588
49955-49955
45599-45599
Restart the server
I found this after a complete uninstall and reinstall of Blackberry Enterprise Express 5.0.2.